FAQ
Your products will ship within two to six business days after receiving your order. Most orders will be delivered 3-5 business days with certain ones taking up to 10-15 business days to reach your doorstep.
What's your return policy?
If for any reason you are not happy with your purchase, you may return the item(s) within 15 days of receiving the order. Please note that monogrammed, personalized, special-order items, and items damaged through normal wear and tear are not eligible for return. Item must be in new condition with tag and original packing slip for return. Item must be shipped back to our warehouse in 7 business days once the RMA approval has been processed Please note : We do not provide return label for refunds or exchange. The only time we will provide return label is when we shipped a wrong item. Thank you. If you have received a damaged item, please notify us within 2 days in order for an eligible exchange
What happens if I receive the wrong item?
If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you ordered-- then simply notify us and send a picture.